RWR Real Estate Exclusive Property Management Services
Are you tired of chasing your property manager?
Not Returning Your Calls?
No Rent Increases?
High Vacancy Rates?
Its time you called RWR Real Estate for a FREE Market Appraisal.
Communication
RWR REAL ESTATE Property Management prides itself on the importance of excellent communication. That's why we have a "Communication Policy". Our guarantee is to communicate with you weekly while your property is vacant or becoming vacant, and after every inspection. We don't just call you when disaster strikes!
Weekly Follow Up Call
RWR REAL ESTATE Property Management understands the importance of regular feedback to our owners. It is office policy to report back to all owners with our available properties after each weekend's advertising. We relay the comments we receive from prospective tenants in order to help you rent your property quicker.
Service Guarantee
Our Service Guarantee gives you 100% peace of mind. If we do not deliver a high level of service to you in accordance with our service promises, we will refund your management fee for that month, in full. All we ask is that you let us know immediately and offer us a chance to rectify the problem. Delivering our promises to you are all part of the RWR REAL ESTATE service!
Rent Arrears
We follow up rent arrears five days per week. We allow a 3 day grace period. On day 3 the tenant receives either a phone call, SMS or email reminding them to pay their rent. On day 4 a Notice of Termination is issued. They are given 7 days to pay or vacate the premises. If they still do not pay, it is on Day 13 that we will request confirmation from you that you want us to proceed with court action to secure vacant possession of the property.
We are Overstaffed
Our ratio of the number of properties per staff member is consistently maintained at a rate far lower than the industry standard. This enables our Property Management Department to provide all of our clients with the Best Possible Service. You can be assured nothing will be forgotten in our offices. Rent arrears, lease renewals, inspections, viewings and rent increases are all dealt with on a daily basis.
Competitive Fee Schedule
Our office provides a competitive fee schedule which offers discounts and incentives to owners who refer more business to us. Whether you personally have more than one rental property managed through our office or if you know of a friend who would like us to manage their property - either scenario will qualify for a favorable fee plan. Everybody wins!
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